NxtWave Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please contact Nxtwave learner support(help) here
They’ll get back to you as soon as possible.

Check out this video for a quick walkthrough of the help center
General
  • Subject Doubts
  • Placement
  • Schedule
  • Python IDP Exam
  • LinkedIn
  • Profile Details
  • Technical Issue
  • General
  • Gamification
  • Intensive 2.0
  • Chat with us
  • Subject Doubts
  • Placement
  • Schedule
  • Python IDP Exam
  • LinkedIn
  • Profile Details
  • Technical Issue
  • General
  • Gamification
  • Intensive 2.0
  • Chat with us

Popular Questions

General

Call Support

  • How can I talk to or get a callback/support from an agent?
  • How can I contact a domain expert?

Certificates

  • When will I get IRC?
  • What are all the course certificates I can get through NxtWave?
  • How can I get course certificates?
  • Why haven't I received certificates for HTML, CSS, Bootstrap, SQL, and other technologies?

Course Details

  • Can you provide any PDFs or notes of sessions?
  • What is cheat sheet?
  • How to open/access cheat sheets?
  • What are the timings of daily sessions?
  • When will my course subscription/access expire?
  • How can I download the Nxtwave app for learning?

Other

  • What is the Teaching Assistant Program? If I have any questions about that program, who can I contact?
  • What is the use of Timer in the learning portal?

Payments/Invite&Earn

  • How to claim my referral amount?
  • I haven't received the referral amount
  • What should I do if I want to refund my money?
  • How can I refer/join/invite my friends/relatives in the CCBP Programs?
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